Shipping policy
Last updated: 8 August 2026
Where we deliver
We deliver across the Klang Valley — Kuala Lumpur, Selangor and Putrajaya. We do not currently deliver outside these areas.
What delivery costs
Delivery is free until 31 December 2026 as a launch offer. After that it is a flat RM10 per order anywhere in the Klang Valley.
How and when we send
Choose delivery at checkout and we book the rider for you. Orders are sent out from our Ampang kitchen during kitchen hours, Monday to Friday, 7am to 5pm. Orders placed outside those hours — including over the weekend — are sent out on the next working day.
Receiving frozen food
Your meals leave us frozen and are packed to stay cold for the trip, but they are frozen food and they need to go straight into your freezer on arrival. Please make sure someone is available to receive the order — we cannot leave frozen food unattended at a door or in a lobby.
Delays
We book third-party riders, so traffic, weather and rider availability can affect timing. We will keep you posted if we know your order is running late.
Questions
Email account@simplygreensalad.com or WhatsApp +60 12-513 3918.