Shipping policy

Last updated: 8 August 2026

Where we deliver

We deliver across the Klang Valley — Kuala Lumpur, Selangor and Putrajaya. We do not currently deliver outside these areas.

What delivery costs

Delivery is free until 31 December 2026 as a launch offer. After that it is a flat RM10 per order anywhere in the Klang Valley. 

How and when we send

Choose delivery at checkout and we book the rider for you. Orders are sent out from our Ampang kitchen during kitchen hours, Monday to Friday, 7am to 5pm. Orders placed outside those hours — including over the weekend — are sent out on the next working day.

Receiving frozen food

Your meals leave us frozen and are packed to stay cold for the trip, but they are frozen food and they need to go straight into your freezer on arrival. Please make sure someone is available to receive the order — we cannot leave frozen food unattended at a door or in a lobby. 

Delays

We book third-party riders, so traffic, weather and rider availability can affect timing. We will keep you posted if we know your order is running late.

Questions

Email account@simplygreensalad.com or WhatsApp +60 12-513 3918.